Cancellation and Refund Policy for Online Profile Creation Services
Cancellation Policy:
- Service Cancellation:
- Once you have submitted the required details for profile creation on yourbio.in, cancellations will only be accepted within 24 hours of submission.
- To cancel your profile creation request, contact us at [email protected] or call +91- 9453993578 within the 24-hour period.
- After 24 hours or once the profile creation process has begun, cancellation requests cannot be entertained.
- Incomplete Information:
- If the profile creation cannot proceed due to incomplete or incorrect information provided by the customer, you will be notified, and the profile creation process will be paused.
- You must provide the required information within 7 days of notification, failing which the order will be automatically canceled without a refund.
Refund Policy:
- Eligibility for Refund:
- Refunds will be considered only if we are unable to complete the profile creation as per the service agreement or if the service provided does not meet the agreed standards.
- Refund requests must be submitted within 7 days of receiving the final profile.
- Non-Refundable Services:
- If the profile creation has been successfully completed and delivered, no refund will be issued.
- Partial refunds may be offered only in exceptional cases where the service significantly deviated from what was promised.
- Refund Process:
- Refunds will be processed within 10-15 business days after approval, and the amount will be credited to your original method of payment.
Revision Policy:
- Revisions to Profile:
- Once the profile has been created and delivered, you may request up to [+91-9453993578] revisions free of charge within 7 days of delivery.
- Any additional revisions beyond the allowed number will be subject to extra charges.
How to Request a Refund or Cancellation:
To request a cancellation or refund, please reach out to our support team with the following details:
- Order number
- Reason for cancellation/refund
- Any relevant details (e.g., service discrepancies, incomplete or unsatisfactory profile creation)
We will review your request and respond within 5-7 business days.
Contact Us:
For further assistance regarding cancellations, refunds, or revisions, please contact us:
- Email: [email protected]
- Phone: 9453993578